Need recommendations for AC/heater repair!!!

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Permalink Reply by Jennifer Lasseter on October 30, 2012 at 3:05pm

My bro in law is a licensed a/c guy who works full time at Shands as an a/c tech and does private work on evenings and weekends. Some people prefer an actual company, which I fully understand, but if you would like his # let me know and I will message it to you.

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Permalink Reply by Michelle H on October 30, 2012 at 4:23pm

We absolutely LOVE LibertyAir.  They are reliable & quick.  We've even called Philip (the owner) after hours and he always answers...and provides a solution.  They replaced our AC, furnace and hot water heater 2+ years ago.

libertyairac.com

333-1985

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Permalink Reply by Kristen Shimeall Cooper on October 30, 2012 at 4:49pm

My husband is a custom home builder and highly recommends Bertie Heating & Air.  http://www.bertieair.com/ and the phone number is 331-2005

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Permalink Reply by Stacy Fournier on October 31, 2012 at 3:08pm

Hi Jennifer. Please message me. :-)

Jennifer Lasseter said:

My bro in law is a licensed a/c guy who works full time at Shands as an a/c tech and does private work on evenings and weekends. Some people prefer an actual company, which I fully understand, but if you would like his # let me know and I will message it to you.

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Permalink Reply by Kristin Foster on October 31, 2012 at 4:18pm

Would you have turned off the pilot any time during the year?  A lot of people turn off the gas to just their furnace during the spring and summer months and simply need a pilot light. 

My coworkers say 1) Make sure it has a pilot.  Look for the blue flame to make sure it is lit.  You might have an electronic ignition where you don't need a match to light it.  If it isn't firing, then call a heating an air contractor.  The people I quierd agree with Kristen Cooper's husband.    

Do you smell gas at the furnace?  GRU will respond for free to investigate any and all gas leaks at an appliance or just general smell of gas in your home.  (24 hours a day, 7 days a week)

 

 

And here's what I did with my hot water heater.  I youtubed videos on lighting the pilot on my brand of hot water heater.  Or just get the make  and google it for an owner's manual too.  There are you tube instructional videos on everything these days.  I repaired by washing machine that way.  and I'm not handy at all. 

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Permalink Reply by Mike Kramer on November 1, 2012 at 8:35pm

Between our home and our business we have a total of 11 HVAC systems, so at any given time one of them needs something. We use and recommend Mike and Mark at Elite Air & Mechanical. They've been our sole service and maintenence provider for the past four years. They're always responsive, usually within a couple of hours of the call, and their pricing is very fair. They don't over-diagnose and there's never any sales pressure. .

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Permalink Reply by Desiree on November 3, 2012 at 8:58pm

Bertie Heating and Air!

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Permalink Reply by Mike Kramer on November 3, 2012 at 10:53pm

We used Bertie once. They charged us $126 to flip a breaker back on. Never again.

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Permalink Reply by Kluber on November 4, 2012 at 7:10pm

We have a custom home built by a local premiere builder. We had an engineer calculate the heat and air conditioning load of our home prior to agreeing to the HVAC specs. We agreed in writing to a 12 seer A/C unit (a high number in 1998), and chose Bertie's bid for the purchase and installation.

We had enormous electric bills from the get go. Bertie and the builder said there was nothing wrong with the unit -it must be our personal habits of use. The electric bills stayed high for years, no matter what we did. The unit needed multiple repairs over the years.. Finally, after 11 years, we had the unit replaced by another contractor. Imagine our surprise when the old unit was removed and we discovered that Bertie had installed a 9 seer unit originally, instead of the 12 seer we had in our contract.

According to GRU, that substitution of a cheaper (for Bertie but not for us) unit cost us at least $50 per month - for over 11 years!!! The first full month after that new unit was installed, our electric bill dropped about $200.

I would never recommend Bertie. Our contractor is Total Services. Honest, dependable, down to earth, and affordable.

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Permalink Reply by Stacy Fournier on November 5, 2012 at 4:28pm

No pilot light so we had to call someone out. :-/ Good news is that it's fixed. Bad news is that the entire system doesn't have much time left. :-(

Kristin Foster said:

Would you have turned off the pilot any time during the year?  A lot of people turn off the gas to just their furnace during the spring and summer months and simply need a pilot light. 

My coworkers say 1) Make sure it has a pilot.  Look for the blue flame to make sure it is lit.  You might have an electronic ignition where you don't need a match to light it.  If it isn't firing, then call a heating an air contractor.  The people I quierd agree with Kristen Cooper's husband.    

Do you smell gas at the furnace?  GRU will respond for free to investigate any and all gas leaks at an appliance or just general smell of gas in your home.  (24 hours a day, 7 days a week)

 

 

And here's what I did with my hot water heater.  I youtubed videos on lighting the pilot on my brand of hot water heater.  Or just get the make  and google it for an owner's manual too.  There are you tube instructional videos on everything these days.  I repaired by washing machine that way.  and I'm not handy at all. 

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Permalink Reply by Stacy Fournier on November 5, 2012 at 4:29pm

Thanks for all the suggestions! It was so nice being able to go off of recommendations as opposed to randomly calling someone!

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